Privacy Policy

Privacy Policy – Fizoma

Last updated: January 2025

Welcome to Fizoma (“Company”, “we”, “our”, or “us”).
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website and make a purchase from us.

By using our website and services, you agree to the policies described below.

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment details (processed securely through Payment Gateway - we do not store full card or UPI details)

Non-Personal / Automatically Collected Data

  • Browser & Device Type

  • Pages visited

  • Cookies & tracking data (used for improving user experience)

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate regarding order status, shipping, and customer support

  • To improve our website functionality and user experience

  • To send promotional emails or offers (only if you subscribe)

  • To enhance security and fraud detection

  • To comply with legal obligations

We never sell, rent, or trade your personal information to third parties without your consent.

3. Sharing of Information

We may share your information only with:

  • Payment Gateways (like Razorpay, PhonePe, Paytm) for secure processing

  • Logistics and courier partners to deliver your orders

  • Service providers assisting in marketing, analytics, or tech support

  • Government or legal authorities only if required by law

⚠ We ensure all partners follow data protection policies.

4. Cookies & Tracking Technologies

We may use cookies to:

  • Maintain login sessions

  • Track website usage

  • Store cart information

  • Provide better personalized recommendations

Users may disable cookies from browser settings, but some website features may not work properly.

5. Data Security

We use industry-standard security measures to protect your data.
However, no method of transmission over the Internet is fully secure; we strive to protect your information but cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct/update your information

  • Request deletion (if no pending transaction exists)

  • Unsubscribe from marketing emails anytime

To request, email us at: fizomaofficial@gmail.com

7. Children’s Privacy

We do not knowingly collect information from individuals under 13 years of age.
If you believe data from a minor has been submitted, please contact us to remove it.

8. Third-Party Links

Our website may contain links to third-party sites; we are not responsible for their content or privacy practices.

9. Policy Changes

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions regarding this Privacy Policy, contact us:

📧 Email: fizomaofficial@gmail.com
📍 Fizoma – Customer Support